Enhanced Archiving Experience for Groups Archiving groups is now smoother and faster. You are also able to archive very large groups.
Hide Author on Pages Introducing the ability to hide the author on Pages. Whether it's for pages with general text or those maintained by a team of authors, you now have the flexibility to tailor the presentation to your preferences.
Calendar Widget Improvements The calendar widget has been enhanced to provide you with an overview of active date pickers, streamlining your scheduling and planning processes.
Additional Enhancements and Bug Fixes
Bulk Permission Management: Group managers now have the ability to swiftly edit the permissions of all group members through the 'Modify permissions in bulk' option.
In document version history we now display both the version number and version name.
The RSS widget now accommodates up to 99 entries, dynamically adjusting based on the available feed content
Webmasters can now designate specific recipients for reported content, allowing for more targeted and efficient handling of reports.
The Expertise dropdown in the Search feature is now categorized per label, simplifying the process of finding relevant expertise.
Improvements to the Search functionality for finding members
The response module for unpublished news articles has been disabled to prevent inadvertent responses by the news team.
An issue where some deactivated members were still receiving push notifications has been rectified.
The calendar list view on responsive devices has been extended from 7 days to 1 month for enhanced planning and scheduling.
Corrected display discrepancies in the birthday widget related to different time zones.
Item filter widgets of open groups are now accessible to all users, not solely restricted to group members.
Rectified thumbnail display issues for News articles containing YouTube or Vimeo clips.
Addressed display anomalies for HEIC and WebP images, ensuring the correct icon is shown.
The Device Tokens panel used in internal tests has now been hidden from view.
Fixed issues related to unpacking email attachments in group inboxes.
Clarified warning messages for users when deleting a group, ensuring clearer understanding of actions.
Improved findability of items using underscores (eg. daily_community_report.pdf)
Solved a few problems with deactivated members subscribing to a public event
Fixed issues with unpacking large ZIP files
The News Archive now shows the correct publication date, rather than the creation date of articles
Add appointments to your Outlook or other calendar applications by utilizing the new “Download to your calendar” option from the Actions menu. This will download an .ICS file that can be opened in your calendar app of choice.
The Calendar tooltip (on the desktop) now conveniently shows the Start and End times of appointments.
The Calendar List view now shows appointments for the entire month instead of one week.
Deep linking to specific views and periods in the calendar is available again.
The Events widget can now be displayed in the accent color of the platform.
Also bug has been fixed where in some cases, the Events widget would not show all events.
If you receive a calendar invitation that has an attachment to it, it's now more clearly mentioned in the body text of that invitation.
Favorites
Your Favorite items can now finally be filtered and sorted, and you can also search within them. It's now easier than ever to find exactly the bookmarked Favorite you need!
Images
Webp and Heic image types are now fully supported including previews of images.
More…
Webmasters now have the option to enable custom profile fields to be shown in the member search option for easy filtering.
You are now able to rename the "Job Title" field in the profile.
On mobile, you can now easily navigate to your Preferences from the Platform menu (top right).
Outlook and Sharepoint widgets are renamed to MS Outlook and MS Sharepoint respectively.
In the Shortcuts widget, port numbers are now allowed.
Webmasters with platforms with SAML login are now able to change the email address of a user.
Customers that have SSO enabled, now are offered the choice of whether to display an activation link in the invitation mail for new members.
Bugfixes
A bug has been fixed where in rare cases a document would not be indexed for the Search functionality.
A bug has been fixed where clicking on a link from the morning mail would not show the page, on SAML platforms.
In rare cases, it was possible that a deactivated member would still receive push notifications on certain items. This has been fixed.
A bug has been fixed where the chat manager would be shown twice after updating the chat manager role
A bug has been fixed where sometimes a member would get a "400 bad request" message.
A bug has been fixed with downloading files with multiple dots inside the name.
An issue has been addressed, ensuring that groups that haven't received new content recently will now be properly listed on the All Groups page.
A bug has been fixed where events that are copied would omit images from the body text.
Some rich text editor issues have been fixed in the Survey functionality.
A bug has been fixed where sometimes items could not be moved into a sub-folder.
It's now possible in forms to select forms for bulk export to XLS or PDF
It's now possible to upload more than one attachment using the File button
In forms, you are now able to change the options in multiple-choice questions easily
Mentions
There is now a new option "Members can use @groupname to mention all members in that group" under Setup > Groups > Settings. This specifies if this behaviour is allowed or not on a platform. 💡Important: This option is switched on by default, and when switched on, you can now send a mention to large groups (>200 members). This was not possible in the past. If you don’t want members to mention large groups, turn off this checkbox.
New Translation option
Viadesk now offers a translation option when reading News articles or Pages. A link will be present to translate the contents into the language that the member uses. if you are interested in this option, please contact Support or your account manager.
New Content Reporting Option
Viadesk now allows members to report illegal or explicit content in items from the Actions menu. Webmasters will then receive an email in which the member explains the reason for the report. They can then decide whether to take action.
Shortcut widget
The Shortcuts widget now allows you to specify whether each link should open in the same tab or a new one.
A bug is fixed in the Shortcuts widget, where sometimes URLs with more than one dash would be rejected
Events
Fixed a bug where Event participants would sometimes not be shown in alphabetical order.
Events: The counting of external attendees in the Calendar tooltips of events has been improved
Many more improvements and fixes!
You now have the option to rename Tags under Setup > Metadata
In your profile, it's now possible to include notes or supplementary information to your weekly availability overview.
Icons in Viadesk have a more modern look and subtle improvements
With the name change of Twitter to 𝕏, the label in Viadesk is changed to 'X (Twitter)'. The icon has been updated to their new 𝕏 logo, likewise if you share an 𝕏 post to Viadesk
You are now able to use Thumb up/down on Task responses
In German, the word Teilnehmer has been renamed to Mitglied
When creating a template, the groups dropdown is now sorted alphabetically
Searching for a group from the top menu now yields better results.
Fixed a bug with linking from a URL in the New in... email to an item when using SAML
Fixed a bug where Webmasters with SAML login were not able to change the email address of a member
Improvements to Search; A bug is fixed where some documents could not be found in some rare cases
Emails that are sent after changes to appointments are now clearly labelled as 'Updated' or 'Cancelled'.
Mobile users can now expand pages in the group navigation on the left, to view and browse subpages.
There is now the option to turn off the automatic redirect to the identity provider when using SSO
On news article pages, the log (e.g. Last edited by..) is now hidden
Some small encoding bugs are fixed when generating PDFs
Corrected a bug causing broken images when copying rich content between fields
Fixed a bug where an incorrect number of unread messages could be displayed in the chat.
Webmasters now have the ability to set a specific deactivation date for members. On the specified date, the member will be automatically deactivated. Go to Setup > Members > Deactivate members automatically
Privacy-conscious organizations can now disable the Members section in Search results under Setup > General > Settings
If you’re a member of more than one Viadesk platform, you can now switch between them with ease. Just find the platform switcher in your account menu.
You can now easily copy pages within the same group or to other open groups.
Invitations for appointments now include convenient links to join Teams and Zoom meetings.
In the Member Import feature, you now have the option to remove values from member profiles if they are blank.
When using Single Sign-On, a logout option is now available.
The Shortcuts widget now has a more user-friendly layout when editing it.
The Forms functionality now supports document uploads up to 10MB, an increase from the previous limit of 3MB.
Bug Fixes
Addressed a bug where the Events widget occasionally failed to show all events.
Long-named file attachments in emails are automatically shortened, but their original names will now be displayed.
Fixed a bug where poll results would sometimes incorrectly add up to 99% instead of 100%.
Improvements have been made to the Excel export feature for surveys.
When downloading a file item with diacritics in its name, the diacritics were previously removed. This issue has been resolved, and the downloaded file will now retain its original name.
Users will now receive clearer warnings when attempting to archive a group that is too large.
Various security and performance improvements have been implemented.
Viadesk intranet is packed with statistics to get the most out of the platform. To put these metrics to even better use, some helpful refinements were implemented:
We improved the statistics screens in Setup, Groups, and News: the layout of these screens is now uniform.
All metrics, including the new ‘Active members’ and ‘Pageviews/Member’, are now gathered into one chart.
Flexible filtering (such as filter on Member list!) and sorting options allow group managers and webmasters to dive deeper into the data and see how the platform is performing.
Note: on big platforms, the first few times you visit Statistics the screen could take some time to calculate
Changelog
In addition, we have made lots of improvements and bug fixes.
Font
The default font has been changed from Arial to the device system font.
If you already use an alternative font, nothing will have changed.
In case you specifically want Arial as the font on your platform go to: Setup > General > Logo and Colors > Titles and Text and in the Body Font Family field add the following: Arial, sans-serif
Mentions
Mentions are now correctly displayed on all item pages
When mentioning someone, more results are shown
News articles don't notify non-editors anymore if they are mentioned before the publication date
A bug has been fixed where, sometimes, it was possible to mention someone that was not a member of the group the item was in.
Appointments and Events
Removing a recurring appointment instance is now possible via the Calendar widget. Click on the link in the calendar widget and choose Delete to delete the instance
We've made the unregister link on the events page more visible
Repeating appointments would sometimes not appear in external calendars (via iCal). This has been fixed.
A bug has been fixed where an appointment reminder email would be sent even if you didn't participate
A bug has been fixed where members would still be able to create appointments by clicking in the calendar, even though adding appointments was disabled
Some bugs were fixed when saving changes to appointments with a large number of attendees
Items
The bookmarklet (see Help > Bookmarklet), which allows you to quickly share web links in groups, has been improved and now has the option to add the title and add tags.
Videos in status updates now have a download button.
If you like or dislike an item, this is now better visible to yourself: the icon becomes solid
The option to add a 'Heading 1' (H1) has been removed from the rich text editor, because of accessibility reasons
We now use the default browser method for picking times and dates. This ensures a more accessible experience for all users and improves the experience on mobile platforms. Refer to the manual of your browser if you have questions.
There is now a better message for users, indicating whether a survey is public
A bug has been fixed where special characters were broken in file names, if a ZIP was downloaded
A bug has been fixed where sometimes wrong folders would be shown when moving items
Clicking on a response notification of an item now redirects to the comment, rather than the top of the page
Exporting surveys to XLS now uses the correct cell type for time and date.
A bug has been fixed where incoming e-mails would be shown in the timeline of a group, even though this was supposed to be hidden
Hyphenation has now been enabled, which improves the layout when very long words or URLs are used
News portal editors now have permission to edit replies and comments to news articles
Setup
Forms and item templates now have a duplication option
Webmaster user export now includes the external ID
System events now log member changes in a group (members added/deleted in a group, member permissions changed in a group)
A bug has been corrected where webmasters were unable to change a members email address on SAML domains
A bug has been fixed where sometimes the registration link would be shown on the login page, even though this was disabled on the platform
A bug has been fixed where new members sometimes would not go through the activation wizard but immediately would go to the portal or start page.
A bug has been fixed where member export in groups didn't contain members in member lists
A bug has been fixed in the Members module in Setup, where filtering on a group would not work correctly
More
The performance of the All Groups page has been improved
The performance of the Task manager pages are improved
The birthday widget had a cap of 8 birthdays; this cap has now been removed.
There is now a better message for users, in case they are locked out because of multiple wrong password entries
A bug has been fixed where login pages with a lot of text could have two scrollbars instead of one
A bug has been fixed where a notification would be sent with the wrong text after a member requested access to a group
Some translations are fixed on the platform and in the emails
Viadesk API
The Viadesk API documentation for developers has been moved to support.viadesk.com
A bug is fixed in the News API, where trying to update an existing article would result in a new news article
Recurring appointments now offer the ability to create exceptions, on which the appointment doesn't take place. Simply click on the date in the calendar, then use Delete to delete a single instance, or all appointments. Exceptions will be shown on the appointment page, and members will be notified. Tip: to change a recurring appointment on only one date, simply create an exception for that date, then create a single new appointment with the alternative time and date
A bug has been fixed where the body text of appointments would not have been included in the iCal feed
A bug has been fixed where all day appointments with no reminder set, would sent reminders at seemingly random intervals
A bug has been fixed that in some cases would prevent searching for locations in appointments
If you create a copy of an appointment, now all properties are copied, including start and end time
Unpredictable results with using parameters start and end in the calendar URL are fixed
A bug was fixed with responding to Appointment emails in Lotus Notes
Chat
Chat export didn't correctly encode the title of the chat; this has been fixed
News
Activity on news items or pages before the publication date is now hidden
Some issues with the RSS import are fixed
A bug has been fixed that could throw an unexpected system error when changing a news article
Startpage
A layout bug has been changed when hiding items from the timeline on mobile devices
A bug has been fixed where groups would be displayed multiple times in the preferences of the Activity widget
Groups & Items
The group's creation date is now added to the group management page
A bug has been fixed when moving an item, where sometimes incorrect folders would be shown
A bug has been fixed where, when exporting a folder to a ZIP file, the setting of “Also download older versions of documents” would be ignored
A bug has been fixed with inconsistent naming of files with identical names
The Groups widget on the profile page now has the option to sort per category
A download button has been added to the preview page of files
An option has been added in the 'Activity mail' screen to (de)select all members at once
A bug has been fixed where the group menu would not be shown on the definition page of a tag
The page for selecting a related items had been improved with pagination. Before, large lists could make the page slow in the browser
A bug has been fixed enabling the delete button, after selecting an item
A bug has been fixed that could throw an unexpected system error, when viewing a task that is not linked to a task list
A bug is fixed where the notification email that is send after someone submitted an anonymous survey, contained the name of the person who submit the survey
The Groups / Managers page under Setup has improved performance
