Enhancements

• Multiple User Lists per Branding Style: If you have the multiple branding option enabled, you can now associate multiple member lists with each branding style, making it seamless to select the appropriate logo and design for each member. (Ask your account manager for more information if you want to enable the multiple branding option)

• We’ve made several improvements to improve screen reader compatibility.

• Published articles under “From The Editors” now display the publication date.
   

Fixes

• Resolved an issue where shortcuts in the Shortcut widget weren’t correctly hidden for news articles that members do not have access to.

• Fixed a bug in task pagination that occurred with a high volume of tasks

• Addressed a problem where users were occasionally unable to remove appointment reminders.

• Corrected an issue where members weren’t deactivated after the configured inactivity period.

• Fixed a bug that prevented group managers from editing responses to group items in certain cases.

• Resolved an issue with hyperlinks not being clickable on status update pages.

• Fixed an issue where tags weren’t consistently cleared from the search index when removed from items.

• Numerous under-the-hood improvements, including security updates, to ensure a faster, safer experience.

We have just released the latest version of our platform, which includes new features and bug fixes designed to enhance your user experience. 

What's new

• You now have the option to integrate your Viadesk platform as an app inside the Microsoft Teams application! Having Viadesk within Teams means all your essential tools and information are in one place, reducing the need to switch between different applications. We are currently launching the beta for this integration. To access Viadesk inside the Teams app, you need Microsoft SSO. Excited about this option? Just ask your account manager for details and setup.

• If you delete an appointment, you can now explain the reason for the cancellation in the email. This way it is clear for everyone why exactly the appointment is cancelled.

• In Events, you can now turn off the Sign Out option for participants after the registration deadline. This prevents last-minute cancellations.

• You can now make your platform findable on the web (in technical terms: by allowing robots.txt). This is a great option for communities. This feature is off by default.

Improvements and fixes

• Pages now show a yellow icon in the group menu when permissions are adjusted, like the folder icons.

• You can now filter the timeline on Status updates.

• The Mobile App's print function now shows an option to select portrait or landscape printing.

• It's now much easier to select members when emailing from the Mobile App.

• Fixed a bug where sometimes the dates would not be correctly changed, when moving an appointment in the calendar using the drag & drop method.

• Fixed a bug that sometimes prevented moving items to a different folder. This could happen after removing the item type from the Add button in Group Management.

• Fixed a bug where the removal of a member from a group did not remove the member from the group member list

• When searching for members: for company, division, department, category and job title you now can match the complete words.

• Fixed a bug that sometimes hid the link to Profile & Status Updates in the Account menu.

• When you published an article 'from the news editors', and users downloaded a PDF, it still showed the author's name. This issue has been fixed.

• Fixed a bug where, in some cases, the Copy option wouldn't show in the Action widget.

• Fixed a bug with a wrong redirect after deleting a text item's version.

• Fixed a bug where the Item copy dialogue popup did not list all possible groups.

💡 Upcoming changes to Viadesk's drive mounting feature (WEBDAV) from November 1. Read more >

• You now have the option to create a Contact Page to share specific instructions on how and when to reach Webmasters. Go to: Setup > Webmasters section > Contact Page

• Accessibility Enhancements

  • Improvements to screen reader performance and keyboard navigation.

  • Fixed an issue where screen readers had difficulty with the login panel (email/password).

  • Increased the contrast of borders for input and field elements.

• Enabled the use of rich text in the help text of form fields for both forms and custom items.

• Added support for custom foreground font color options in rich text fields.

• Webmasters now can specify the type of push notifications members receive, choosing between web/desktop, mobile, both, or opting out entirely.

• Enhanced the Search functionality to improve results when searching for specific item titles.

• The item view in responsive layouts now displays the author of the item, which was previously hidden.

• Webmasters can now disable the persistent login feature in the mobile app (Setup > General), requiring users to log in each time a session expires.

• Fixed a bug where the 'Report Days' column was not correctly imported.

• Resolved an issue where the Expertise fields of members were not exported properly.

• Addressed a rare bug that prevented emails from being sent from the Email feature.

• Corrected a bug where the wrong default group was shown when moving an item.

• Fixed an issue preventing items from being moved to different folders when the item type was removed from the Add button in Group Management.

• Improved the rendering of videos on pages when using Bynder.

• Enhanced the printing functionality for pages containing large tables.

• Improved the UI for the 'Members can create groups' option, now labelled 'All members can create groups', and updated the member list to 'Members who can join open groups'.

💡 Upcoming changes to Viadesk's drive mounting feature (WEBDAV) from November 1. Read more >

What’s New?

• Event Registration Notifications: Organizers can now opt to receive an email notification when a member registers for an event.

• Expanded Events Widget: The Events widget now displays up to 200 events, up from the previous limit of 30.

Also:

• We have made several enhancements to both the user interface and the underlying code to improve accessibility, making the software more user-friendly for everyone.

• Resolved an issue that occasionally prevented saving edits to surveys.

• Corrected the sort order for custom forms.

• Numerous smaller bug fixes and system improvements have been implemented to ensure a more stable performance.

What’s New?

• Advanced search improvements: Searching just got easier! Now, you can use partial keywords in fields like Organization and Function to find what you need faster.

• Organization customization: You can now set up predefined organizations in user profiles, while members can still add their own organization names.

• Group duplication: You can now easily create a copy of an entire group and its contents via Group Management > Duplicate Group. In addition, the Group Templates feature should feel much more robust.

• Accessibility WCAG 2.2 improvements: We're committed to inclusivity. For example, UI elements now meet WCAG 2.2 minimum size standards (24px × 24px), ensuring a more user-friendly experience for everyone. 

Additional Enhancements and Bug Fixes

• WCAG2.2: In the Accessibility mode, the top menu now scrolls along with the page, rather than stay on top in the browser window. This ensures focused elements are always visible. Additionally, various other accessibility enhancements have been implemented.

• On domains where members are restricted from changing their email addresses, user profiles now indicate that only Webmasters have this privilege.

• The email that is sent if an occurrence of a repeating appointment is cancelled has a clear subject.

• Issues with capitalization in tags have been rectified. 

• The ability to remove lengthy tags has been restored.

• Fixed the issue of not being able to remove very long tags.

• In the events widget, recurring appointments now display the instance date instead of the creation date.

• A problem is fixed where in some cases deactivated members would still receive push notifications.

• Fixed some problems with the member import.

• Performance improvements on the Groups page.

• An issue where the calendar occasionally displayed the incorrect week has been resolved.

• Fixed a problem with the member limit for events not working in some rare cases.

• Fixed a bug where uploaded images would be incorrectly cropped in specific cases.

• Fixed a bug in "Members can unsubscribe from private groups" functionality.

• Enhancements to the Events API

• Enhancements to the Search functionality

• Resolved an issue where, in rare instances, users could still submit a response to an item despite the discussion being marked as closed

• Addressed a bug that occasionally prevented webmasters from joining open groups.

• Users utilizing a 'white label' mobile application are now able to incorporate links to the app within the navigation bar. (Ask your account manager)

What’s New?

• Enhanced Archiving Experience for Groups
  Archiving groups is now smoother and faster. You are also able to archive very large groups.

• Hide Author on Pages
  Introducing the ability to hide the author on Pages. Whether it's for pages with general text or those maintained by a team of authors, you now have the flexibility to tailor the presentation to your preferences.

• Calendar Widget Improvements
  The calendar widget has been enhanced to provide you with an overview of active date pickers, streamlining your scheduling and planning processes.

Additional Enhancements and Bug Fixes

• Bulk Permission Management: Group managers now have the ability to swiftly edit the permissions of all group members through the 'Modify permissions in bulk' option.

• In document version history we now display both the version number and version name.

• The RSS widget now accommodates up to 99 entries, dynamically adjusting based on the available feed content

• Webmasters can now designate specific recipients for reported content, allowing for more targeted and efficient handling of reports.

• The Expertise dropdown in the Search feature is now categorized per label, simplifying the process of finding relevant expertise.

• Improvements to the Search functionality for finding members

• The response module for unpublished news articles has been disabled to prevent inadvertent responses by the news team.

• An issue where some deactivated members were still receiving push notifications has been rectified.

• The calendar list view on responsive devices has been extended from 7 days to 1 month for enhanced planning and scheduling.

• Corrected display discrepancies in the birthday widget related to different time zones.

• Item filter widgets of open groups are now accessible to all users, not solely restricted to group members.

• Rectified thumbnail display issues for News articles containing YouTube or Vimeo clips.

• Addressed display anomalies for HEIC and WebP images, ensuring the correct icon is shown.

• The Device Tokens panel used in internal tests has now been hidden from view.

• Fixed issues related to unpacking email attachments in group inboxes.

• Clarified warning messages for users when deleting a group, ensuring clearer understanding of actions.

• Improved findability of items using underscores (eg. daily_community_report.pdf)

• Solved a few problems with deactivated members subscribing to a public event

• Fixed issues with unpacking large ZIP files

• The News Archive now shows the correct publication date, rather than the creation date of articles

Calendar

• Add appointments to your Outlook or other calendar applications by utilizing the new “Download to your calendar” option from the Actions menu. This will download an .ICS file that can be opened in your calendar app of choice.

• The Calendar tooltip (on the desktop) now conveniently shows the Start and End times of appointments.

• The Calendar List view now shows appointments for the entire month instead of one week.

• Deep linking to specific views and periods in the calendar is available again.

• The Events widget can now be displayed in the accent color of the platform.

• Also bug has been fixed where in some cases, the Events widget would not show all events.

• If you receive a calendar invitation that has an attachment to it, it's now more clearly mentioned in the body text of that invitation.

Favorites

• Your Favorite items can now finally be filtered and sorted, and you can also search within them. It's now easier than ever to find exactly the bookmarked Favorite you need!
  

Images

• Webp and Heic image types are now fully supported including previews of images.

More…

• Webmasters now have the option to enable custom profile fields to be shown in the member search option for easy filtering.

• You are now able to rename the "Job Title" field in the profile.

• On mobile, you can now easily navigate to your Preferences from the Platform menu (top right).

• Outlook and Sharepoint widgets are renamed to MS Outlook and MS Sharepoint respectively.

• In the Shortcuts widget, port numbers are now allowed.

• Webmasters with platforms with SAML login are now able to change the email address of a user.

• Customers that have SSO enabled, now are offered the choice of whether to display an activation link in the invitation mail for new members.

Bugfixes

• A bug has been fixed where in rare cases a document would not be indexed for the Search functionality.

• A bug has been fixed where clicking on a link from the morning mail would not show the page, on SAML platforms.

• In rare cases, it was possible that a deactivated member would still receive push notifications on certain items. This has been fixed.

• A bug has been fixed where the chat manager would be shown twice after updating the chat manager role

• A bug has been fixed where sometimes a member would get a "400 bad request" message.

• A bug has been fixed with downloading files with multiple dots inside the name.

• An issue has been addressed, ensuring that groups that haven't received new content recently will now be properly listed on the All Groups page.

• A bug has been fixed where events that are copied would omit images from the body text.

• Some rich text editor issues have been fixed in the Survey functionality.

• A bug has been fixed where sometimes items could not be moved into a sub-folder.

We have just released an update to our Android app. This new version offers better overall performance for a better user experience. The delivery of push notifications was also improved. Futher more, we have resolved some issues affecting older Android phones.

The iOS app will be updated with the next few weeks also.

Please report any issues you may encounter to [email protected].