Webmasters now have the ability to set a specific deactivation date for members. On the specified date, the member will be automatically deactivated. Go to Setup > Members > Deactivate members automatically
Privacy-conscious organizations can now disable the Members section in Search results under Setup > General > Settings
If you’re a member of more than one Viadesk platform, you can now switch between them with ease. Just find the platform switcher in your account menu.
You can now easily copy pages within the same group or to other open groups.
Invitations for appointments now include convenient links to join Teams and Zoom meetings.
In the Member Import feature, you now have the option to remove values from member profiles if they are blank.
When using Single Sign-On, a logout option is now available.
The Shortcuts widget now has a more user-friendly layout when editing it.
The Forms functionality now supports document uploads up to 10MB, an increase from the previous limit of 3MB.
Bug Fixes
Addressed a bug where the Events widget occasionally failed to show all events.
Long-named file attachments in emails are automatically shortened, but their original names will now be displayed.
Fixed a bug where poll results would sometimes incorrectly add up to 99% instead of 100%.
Improvements have been made to the Excel export feature for surveys.
When downloading a file item with diacritics in its name, the diacritics were previously removed. This issue has been resolved, and the downloaded file will now retain its original name.
Users will now receive clearer warnings when attempting to archive a group that is too large.
Various security and performance improvements have been implemented.
New: The rich text editor now supports Super- and Subscript formatting.
Fixed an issue where certain documents were not being indexed by the Search functionality.
Improved clarity when initiating a ZIP export, indicating clearly to the user that the download has started.
Events with 'hidden participants' will no longer display the participants in the calendar.
Resolved an issue where appointments and events from the past were still appearing in the events widget, when having a custom period set in the settings.
Fixed an issue where sometimes deactivated users could receive notifications for appointments and events.
Viadesk intranet is packed with statistics to get the most out of the platform. To put these metrics to even better use, some helpful refinements were implemented:
We improved the statistics screens in Setup, Groups, and News: the layout of these screens is now uniform.
All metrics, including the new ‘Active members’ and ‘Pageviews/Member’, are now gathered into one chart.
Flexible filtering (such as filter on Member list!) and sorting options allow group managers and webmasters to dive deeper into the data and see how the platform is performing.
Note: on big platforms, the first few times you visit Statistics the screen could take some time to calculate
Changelog
In addition, we have made lots of improvements and bug fixes.
Font
The default font has been changed from Arial to the device system font.
If you already use an alternative font, nothing will have changed.
In case you specifically want Arial as the font on your platform go to: Setup > General > Logo and Colors > Titles and Text and in the Body Font Family field add the following: Arial, sans-serif
Mentions
Mentions are now correctly displayed on all item pages
When mentioning someone, more results are shown
News articles don't notify non-editors anymore if they are mentioned before the publication date
A bug has been fixed where, sometimes, it was possible to mention someone that was not a member of the group the item was in.
Appointments and Events
Removing a recurring appointment instance is now possible via the Calendar widget. Click on the link in the calendar widget and choose Delete to delete the instance
We've made the unregister link on the events page more visible
Repeating appointments would sometimes not appear in external calendars (via iCal). This has been fixed.
A bug has been fixed where an appointment reminder email would be sent even if you didn't participate
A bug has been fixed where members would still be able to create appointments by clicking in the calendar, even though adding appointments was disabled
Some bugs were fixed when saving changes to appointments with a large number of attendees
Items
The bookmarklet (see Help > Bookmarklet), which allows you to quickly share web links in groups, has been improved and now has the option to add the title and add tags.
Videos in status updates now have a download button.
If you like or dislike an item, this is now better visible to yourself: the icon becomes solid
The option to add a 'Heading 1' (H1) has been removed from the rich text editor, because of accessibility reasons
We now use the default browser method for picking times and dates. This ensures a more accessible experience for all users and improves the experience on mobile platforms. Refer to the manual of your browser if you have questions.
There is now a better message for users, indicating whether a survey is public
A bug has been fixed where special characters were broken in file names, if a ZIP was downloaded
A bug has been fixed where sometimes wrong folders would be shown when moving items
Clicking on a response notification of an item now redirects to the comment, rather than the top of the page
Exporting surveys to XLS now uses the correct cell type for time and date.
A bug has been fixed where incoming e-mails would be shown in the timeline of a group, even though this was supposed to be hidden
Hyphenation has now been enabled, which improves the layout when very long words or URLs are used
News portal editors now have permission to edit replies and comments to news articles
Setup
Forms and item templates now have a duplication option
Webmaster user export now includes the external ID
System events now log member changes in a group (members added/deleted in a group, member permissions changed in a group)
A bug has been corrected where webmasters were unable to change a members email address on SAML domains
A bug has been fixed where sometimes the registration link would be shown on the login page, even though this was disabled on the platform
A bug has been fixed where new members sometimes would not go through the activation wizard but immediately would go to the portal or start page.
A bug has been fixed where member export in groups didn't contain members in member lists
A bug has been fixed in the Members module in Setup, where filtering on a group would not work correctly
More
The performance of the All Groups page has been improved
The performance of the Task manager pages are improved
The birthday widget had a cap of 8 birthdays; this cap has now been removed.
There is now a better message for users, in case they are locked out because of multiple wrong password entries
A bug has been fixed where login pages with a lot of text could have two scrollbars instead of one
A bug has been fixed where a notification would be sent with the wrong text after a member requested access to a group
Some translations are fixed on the platform and in the emails
Viadesk API
The Viadesk API documentation for developers has been moved to support.viadesk.com
A bug is fixed in the News API, where trying to update an existing article would result in a new news article