Multiple User Lists per Branding Style: If you have the multiple branding option enabled, you can now associate multiple member lists with each branding style, making it seamless to select the appropriate logo and design for each member. (Ask your account manager for more information if you want to enable the multiple branding option)
We’ve made several improvements to improve screen reader compatibility.
Published articles under “From The Editors” now display the publication date.
Fixes
Resolved an issue where shortcuts in the Shortcut widget weren’t correctly hidden for news articles that members do not have access to.
Fixed a bug in task pagination that occurred with a high volume of tasks
Addressed a problem where users were occasionally unable to remove appointment reminders.
Corrected an issue where members weren’t deactivated after the configured inactivity period.
Fixed a bug that prevented group managers from editing responses to group items in certain cases.
Resolved an issue with hyperlinks not being clickable on status update pages.
Fixed an issue where tags weren’t consistently cleared from the search index when removed from items.
Numerous under-the-hood improvements, including security updates, to ensure a faster, safer experience.
We have just released the latest version of our platform, which includes new features and bug fixes designed to enhance your user experience.
What's new
You now have the option to integrate your Viadesk platform as an app inside the Microsoft Teams application! Having Viadesk within Teams means all your essential tools and information are in one place, reducing the need to switch between different applications. We are currently launching the beta for this integration. To access Viadesk inside the Teams app, you need Microsoft SSO. Excited about this option? Just ask your account manager for details and setup.
If you delete an appointment, you can now explain the reason for the cancellation in the email. This way it is clear for everyone why exactly the appointment is cancelled.
In Events, you can now turn off the Sign Out option for participants after the registration deadline. This prevents last-minute cancellations.
You can now make your platform findable on the web (in technical terms: by allowing robots.txt). This is a great option for communities. This feature is off by default.
Improvements and fixes
Pages now show a yellow icon in the group menu when permissions are adjusted, like the folder icons.
You can now filter the timeline on Status updates.
The Mobile App's print function now shows an option to select portrait or landscape printing.
It's now much easier to select members when emailing from the Mobile App.
Fixed a bug where sometimes the dates would not be correctly changed, when moving an appointment in the calendar using the drag & drop method.
Fixed a bug that sometimes prevented moving items to a different folder. This could happen after removing the item type from the Add button in Group Management.
Fixed a bug where the removal of a member from a group did not remove the member from the group member list
When searching for members: for company, division, department, category and job title you now can match the complete words.
Fixed a bug that sometimes hid the link to Profile & Status Updates in the Account menu.
When you published an article 'from the news editors', and users downloaded a PDF, it still showed the author's name. This issue has been fixed.
Fixed a bug where, in some cases, the Copy option wouldn't show in the Action widget.
Fixed a bug with a wrong redirect after deleting a text item's version.
Fixed a bug where the Item copy dialogue popup did not list all possible groups.
💡 Upcoming changes to Viadesk's drive mounting feature (WEBDAV) from November 1. Read more >
You now have the option to create a Contact Page to share specific instructions on how and when to reach Webmasters. Go to: Setup > Webmasters section > Contact Page
Accessibility Enhancements
Improvements to screen reader performance and keyboard navigation.
Fixed an issue where screen readers had difficulty with the login panel (email/password).
Increased the contrast of borders for input and field elements.
Enabled the use of rich text in the help text of form fields for both forms and custom items.
Added support for custom foreground font color options in rich text fields.
Webmasters now can specify the type of push notifications members receive, choosing between web/desktop, mobile, both, or opting out entirely.
Enhanced the Search functionality to improve results when searching for specific item titles.
The item view in responsive layouts now displays the author of the item, which was previously hidden.
Webmasters can now disable the persistent login feature in the mobile app (Setup > General), requiring users to log in each time a session expires.
Fixed a bug where the 'Report Days' column was not correctly imported.
Resolved an issue where the Expertise fields of members were not exported properly.
Addressed a rare bug that prevented emails from being sent from the Email feature.
Corrected a bug where the wrong default group was shown when moving an item.
Fixed an issue preventing items from being moved to different folders when the item type was removed from the Add button in Group Management.
Improved the rendering of videos on pages when using Bynder.
Enhanced the printing functionality for pages containing large tables.
Improved the UI for the 'Members can create groups' option, now labelled 'All members can create groups', and updated the member list to 'Members who can join open groups'.
💡 Upcoming changes to Viadesk's drive mounting feature (WEBDAV) from November 1. Read more >