Forms

• It's now possible in forms to select forms for bulk export to XLS or PDF

• It's now possible to upload more than one attachment using the File button

• In forms, you are now able to change the options in multiple-choice questions easily

Mentions

• There is now a new option "Members can use @groupname to mention all members in that group" under Setup > Groups > Settings. This specifies if this behaviour is allowed or not on a platform.
  💡Important: This option is switched on by default, and when switched on, you can now send a mention to large groups (>200 members). This was not possible in the past. If you don’t want members to mention large groups, turn off this checkbox.

New Translation option

• Viadesk now offers a translation option when reading News articles or Pages. A link will be present to translate the contents into the language that the member uses. if you are interested in this option, please contact Support or your account manager.

New Content Reporting Option

• Viadesk now allows members to report illegal or explicit content in items from the Actions menu. Webmasters will then receive an email in which the member explains the reason for the report. They can then decide whether to take action.

Shortcut widget

• The Shortcuts widget now allows you to specify whether each link should open in the same tab or a new one.

• A bug is fixed in the Shortcuts widget, where sometimes URLs with more than one dash would be rejected

Events

• Fixed a bug where Event participants would sometimes not be shown in alphabetical order.

• Events: The counting of external attendees in the Calendar tooltips of events has been improved

Many more improvements and fixes!

• You now have the option to rename Tags under Setup > Metadata

• In your profile, it's now possible to include notes or supplementary information to your weekly availability overview.

• Icons in Viadesk have a more modern look and subtle improvements

• With the name change of Twitter to 𝕏, the label in Viadesk is changed to 'X (Twitter)'. The icon has been updated to their new 𝕏 logo, likewise if you share an 𝕏 post to Viadesk

• You are now able to use Thumb up/down on Task responses

• In German, the word Teilnehmer has been renamed to Mitglied

• When creating a template, the groups dropdown is now sorted alphabetically

• Searching for a group from the top menu now yields better results.

• Fixed a bug with linking from a URL in the New in... email to an item when using SAML

• Fixed a bug where Webmasters with SAML login were not able to change the email address of a member

• Improvements to Search; A bug is fixed where some documents could not be found in some rare cases

• Emails that are sent after changes to appointments are now clearly labelled as 'Updated' or 'Cancelled'.

• Mobile users can now expand pages in the group navigation on the left, to view and browse subpages.

• There is now the option to turn off the automatic redirect to the identity provider when using SSO

• On news article pages, the log (e.g. Last edited by..) is now hidden

• Some small encoding bugs are fixed when generating PDFs

• Corrected a bug causing broken images when copying rich content between fields

• Fixed a bug where an incorrect number of unread messages could be displayed in the chat.