Changelog

Android app update

Bug fixes

We have just released an update to our Android app. This new version offers better overall performance for a better user experience. The delivery of push notifications was also improved. Futher more, we have resolved some issues affecting older Android phones.

The iOS app will be updated with the next few weeks also.

Please report any issues you may encounter to [email protected].

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Bug Fixes

by Paul Janssen, Innovation Manager
Bug fixes
  • A bug has been fixed where activity emails would sometimes not be sent.

  • A bug is fixed where in some situations an appointment would not be correctly saved.

  • Appointment emails: we kept ‘cancelled' as a prefix, but made ‘updated’ a postfix. We removed the capitalisation and put 'updated' in parentheses.

  • A bug has been fixed where the Events widget would sometimes not show the correct number of events or would omit the 'show more' link.

  • In forms, now all users that have access can bulk export forms, not only webmasters.

  • A problem has been fixed where photos of news articles and in other sections would sometimes not be correctly resized. Please re-upload the image, if it was not resized correctly.

  • A bug has been fixed where clicking a Tag in a News article would not show results.

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Improvements to Forms, Translation option and more...

by Paul Janssen, Innovation Manager
Bug fixes
New features

Forms

  • It's now possible in forms to select forms for bulk export to XLS or PDF

  • It's now possible to upload more than one attachment using the File button

  • In forms, you are now able to change the options in multiple-choice questions easily

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Mentions

  • There is now a new option "Members can use @groupname to mention all members in that group" under Setup > Groups > Settings. This specifies if this behaviour is allowed or not on a platform.
    💡Important: This option is switched on by default, and when switched on, you can now send a mention to large groups (>200 members). This was not possible in the past. If you don’t want members to mention large groups, turn off this checkbox.

New Translation option

  • Viadesk now offers a translation option when reading News articles or Pages. A link will be present to translate the contents into the language that the member uses. if you are interested in this option, please contact Support or your account manager.

New Content Reporting Option

  • Viadesk now allows members to report illegal or explicit content in items from the Actions menu. Webmasters will then receive an email in which the member explains the reason for the report. They can then decide whether to take action.

Shortcut widget

  • The Shortcuts widget now allows you to specify whether each link should open in the same tab or a new one.

  • A bug is fixed in the Shortcuts widget, where sometimes URLs with more than one dash would be rejected

Events

  • Fixed a bug where Event participants would sometimes not be shown in alphabetical order.

  • Events: The counting of external attendees in the Calendar tooltips of events has been improved

Many more improvements and fixes!

  • You now have the option to rename Tags under Setup > Metadata

  • In your profile, it's now possible to include notes or supplementary information to your weekly availability overview.

  • Icons in Viadesk have a more modern look and subtle improvements

  • With the name change of Twitter to 𝕏, the label in Viadesk is changed to 'X (Twitter)'. The icon has been updated to their new 𝕏 logo, likewise if you share an 𝕏 post to Viadesk

  • You are now able to use Thumb up/down on Task responses

  • In German, the word Teilnehmer has been renamed to Mitglied

  • When creating a template, the groups dropdown is now sorted alphabetically

  • Searching for a group from the top menu now yields better results.

  • Fixed a bug with linking from a URL in the New in... email to an item when using SAML

  • Fixed a bug where Webmasters with SAML login were not able to change the email address of a member

  • Improvements to Search; A bug is fixed where some documents could not be found in some rare cases

  • Emails that are sent after changes to appointments are now clearly labelled as 'Updated' or 'Cancelled'.

  • Mobile users can now expand pages in the group navigation on the left, to view and browse subpages.

  • There is now the option to turn off the automatic redirect to the identity provider when using SSO

  • On news article pages, the log (e.g. Last edited by..) is now hidden

  • Some small encoding bugs are fixed when generating PDFs

  • Corrected a bug causing broken images when copying rich content between fields

  • Fixed a bug where an incorrect number of unread messages could be displayed in the chat.

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Enhancements and bug fixes

by Paul Janssen, Innovation Manager
Bug fixes
New features

Enhancements

  • Webmasters now have the ability to set a specific deactivation date for members. On the specified date, the member will be automatically deactivated. Go to Setup > Members > Deactivate members automatically

  • Privacy-conscious organizations can now disable the Members section in Search results under Setup > General > Settings

  • If you’re a member of more than one Viadesk platform, you can now switch between them with ease. Just find the platform switcher in your account menu.

  • You can now easily copy pages within the same group or to other open groups.

  • Invitations for appointments now include convenient links to join Teams and Zoom meetings.

  • In the Member Import feature, you now have the option to remove values from member profiles if they are blank.

  • When using Single Sign-On, a logout option is now available.

  • The Shortcuts widget now has a more user-friendly layout when editing it.

  • The Forms functionality now supports document uploads up to 10MB, an increase from the previous limit of 3MB.

Bug Fixes

  • Addressed a bug where the Events widget occasionally failed to show all events.

  • Long-named file attachments in emails are automatically shortened, but their original names will now be displayed.

  • Fixed a bug where poll results would sometimes incorrectly add up to 99% instead of 100%.

  • Improvements have been made to the Excel export feature for surveys.

  • When downloading a file item with diacritics in its name, the diacritics were previously removed. This issue has been resolved, and the downloaded file will now retain its original name.

  • Users will now receive clearer warnings when attempting to archive a group that is too large.

  • Various security and performance improvements have been implemented.

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New copy options

by Paul Janssen, Innovation Manager
New features
  • You now have the option to copy Pages and Surveys, using the Copy option in the Actions menu.

  • A fix for an issue where, in certain cases, the "Item Move" option was not functioning properly, preventing users from moving items.

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Bug Fixes

by Paul Janssen, Innovation Manager
Bug fixes
  • New: The rich text editor now supports Super- and Subscript formatting.

  • Fixed an issue where certain documents were not being indexed by the Search functionality.

  • Improved clarity when initiating a ZIP export, indicating clearly to the user that the download has started.

  • Events with 'hidden participants' will no longer display the participants in the calendar.

  • Resolved an issue where appointments and events from the past were still appearing in the events widget, when having a custom period set in the settings.

  • Fixed an issue where sometimes deactivated users could receive notifications for appointments and events.

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Set Multiple Organizers for Appointments, and more

by Paul Janssen, Innovation Manager
New features
Bug fixes
API

New

  • You can now add multiple organizers to Events and Appointments. You can also change the organizer from yourself to someone else.

  • If you integrate with Bynder digital asset management, the asset selector is now also available when editing News articles, Pages, and Events

Fixes

  • Fixed: In some cases, the search function would not find status updates and pages

  • Fixed: Events widget listed more than the configured maximum number

  • Fixed: On the groups page, sorting by last activity date would not work

  • Fixed: PDF export solid borders of a table and numbered list not rendered correctly

  • Fixed: PDF export would turn numbered lists into bulleted lists

  • Fixed: Events could not be planned as whole day event for one

    day

  • Fixed: In richt text, external links would not open in a new tab

  • Fixed: Favorited news items would not appear in the Favorites widget

  • If you like or dislike an item, your own name will now be shown as “You”.

  • Several smaller fixes and performance improvements

API

  • In News, we now support both a parameter ‘featuredimage’ and a parameter ‘attachment’, to post files in a multipart/form-data

  • In News, when you provide a parameter ‘tag’, it will now search both in tags and topics

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Bug Fixes

by Paul Janssen, Innovation Manager
Bug fixes
  • A fix for the Shortcuts widget, that sometimes not properly displayed on mobile devices

  • The My Groups widget now displays the number of updates per group in a more neutral colour

  • Some fixes for the new Statistics page

  • An increased number of search results is shown when mentioning someone

  • Performance improvements

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Bugfix

by Paul Janssen, Innovation Manager
Bug fixes
  • A bug has been fixed where it sometimes it would not be possible to save a status update after editing.

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