• A bug has been fixed where activity emails would sometimes not be sent.

• A bug is fixed where in some situations an appointment would not be correctly saved.

• Appointment emails: we kept ‘cancelled' as a prefix, but made ‘updated’ a postfix. We removed the capitalisation and put 'updated' in parentheses.

• A bug has been fixed where the Events widget would sometimes not show the correct number of events or would omit the 'show more' link.

• In forms, now all users that have access can bulk export forms, not only webmasters.

• A problem has been fixed where photos of news articles and in other sections would sometimes not be correctly resized. Please re-upload the image, if it was not resized correctly.

• A bug has been fixed where clicking a Tag in a News article would not show results.

Forms

• It's now possible in forms to select forms for bulk export to XLS or PDF

• It's now possible to upload more than one attachment using the File button

• In forms, you are now able to change the options in multiple-choice questions easily

Mentions

• There is now a new option "Members can use @groupname to mention all members in that group" under Setup > Groups > Settings. This specifies if this behaviour is allowed or not on a platform.
  💡Important: This option is switched on by default, and when switched on, you can now send a mention to large groups (>200 members). This was not possible in the past. If you don’t want members to mention large groups, turn off this checkbox.

New Translation option

• Viadesk now offers a translation option when reading News articles or Pages. A link will be present to translate the contents into the language that the member uses. if you are interested in this option, please contact Support or your account manager.

New Content Reporting Option

• Viadesk now allows members to report illegal or explicit content in items from the Actions menu. Webmasters will then receive an email in which the member explains the reason for the report. They can then decide whether to take action.

Shortcut widget

• The Shortcuts widget now allows you to specify whether each link should open in the same tab or a new one.

• A bug is fixed in the Shortcuts widget, where sometimes URLs with more than one dash would be rejected

Events

• Fixed a bug where Event participants would sometimes not be shown in alphabetical order.

• Events: The counting of external attendees in the Calendar tooltips of events has been improved

Many more improvements and fixes!

• You now have the option to rename Tags under Setup > Metadata

• In your profile, it's now possible to include notes or supplementary information to your weekly availability overview.

• Icons in Viadesk have a more modern look and subtle improvements

• With the name change of Twitter to 𝕏, the label in Viadesk is changed to 'X (Twitter)'. The icon has been updated to their new 𝕏 logo, likewise if you share an 𝕏 post to Viadesk

• You are now able to use Thumb up/down on Task responses

• In German, the word Teilnehmer has been renamed to Mitglied

• When creating a template, the groups dropdown is now sorted alphabetically

• Searching for a group from the top menu now yields better results.

• Fixed a bug with linking from a URL in the New in... email to an item when using SAML

• Fixed a bug where Webmasters with SAML login were not able to change the email address of a member

• Improvements to Search; A bug is fixed where some documents could not be found in some rare cases

• Emails that are sent after changes to appointments are now clearly labelled as 'Updated' or 'Cancelled'.

• Mobile users can now expand pages in the group navigation on the left, to view and browse subpages.

• There is now the option to turn off the automatic redirect to the identity provider when using SSO

• On news article pages, the log (e.g. Last edited by..) is now hidden

• Some small encoding bugs are fixed when generating PDFs

• Corrected a bug causing broken images when copying rich content between fields

• Fixed a bug where an incorrect number of unread messages could be displayed in the chat.

Enhancements

• Webmasters now have the ability to set a specific deactivation date for members. On the specified date, the member will be automatically deactivated. Go to Setup > Members > Deactivate members automatically

• Privacy-conscious organizations can now disable the Members section in Search results under Setup > General > Settings

• If you’re a member of more than one Viadesk platform, you can now switch between them with ease. Just find the platform switcher in your account menu.

• You can now easily copy pages within the same group or to other open groups.

• Invitations for appointments now include convenient links to join Teams and Zoom meetings.

• In the Member Import feature, you now have the option to remove values from member profiles if they are blank.

• When using Single Sign-On, a logout option is now available.

• The Shortcuts widget now has a more user-friendly layout when editing it.

• The Forms functionality now supports document uploads up to 10MB, an increase from the previous limit of 3MB.

Bug Fixes

• Addressed a bug where the Events widget occasionally failed to show all events.

• Long-named file attachments in emails are automatically shortened, but their original names will now be displayed.

• Fixed a bug where poll results would sometimes incorrectly add up to 99% instead of 100%.

• Improvements have been made to the Excel export feature for surveys.

• When downloading a file item with diacritics in its name, the diacritics were previously removed. This issue has been resolved, and the downloaded file will now retain its original name.

• Users will now receive clearer warnings when attempting to archive a group that is too large.

• Various security and performance improvements have been implemented.

• You now have the option to copy Pages and Surveys, using the Copy option in the Actions menu.

• A fix for an issue where, in certain cases, the "Item Move" option was not functioning properly, preventing users from moving items.

• New: The rich text editor now supports Super- and Subscript formatting.

• Fixed an issue where certain documents were not being indexed by the Search functionality.

• Improved clarity when initiating a ZIP export, indicating clearly to the user that the download has started.

• Events with 'hidden participants' will no longer display the participants in the calendar.

• Resolved an issue where appointments and events from the past were still appearing in the events widget, when having a custom period set in the settings.

• Fixed an issue where sometimes deactivated users could receive notifications for appointments and events.

New

• You can now add multiple organizers to Events and Appointments. You can also change the organizer from yourself to someone else.

• If you integrate with Bynder digital asset management, the asset selector is now also available when editing News articles, Pages, and Events

Fixes

• Fixed: In some cases, the search function would not find status updates and pages

• Fixed: Events widget listed more than the configured maximum number

• Fixed: On the groups page, sorting by last activity date would not work

• Fixed: PDF export solid borders of a table and numbered list not rendered correctly

• Fixed: PDF export would turn numbered lists into bulleted lists

• Fixed: Events could not be planned as whole day event for one

  day

• Fixed: In richt text, external links would not open in a new tab

• Fixed: Favorited news items would not appear in the Favorites widget

• If you like or dislike an item, your own name will now be shown as “You”.

• Several smaller fixes and performance improvements

API

• In News, we now support both a parameter ‘featuredimage’ and a parameter ‘attachment’, to post files in a multipart/form-data

• In News, when you provide a parameter ‘tag’, it will now search both in tags and topics

• A fix for the Shortcuts widget, that sometimes not properly displayed on mobile devices

• The My Groups widget now displays the number of updates per group in a more neutral colour

• Some fixes for the new Statistics page

• An increased number of search results is shown when mentioning someone

• Performance improvements

• A bug has been fixed where it sometimes it would not be possible to save a status update after editing.

Statistics

Viadesk intranet is packed with statistics to get the most out of the platform. To put these metrics to even better use, some helpful refinements were implemented:

• We improved the statistics screens in Setup, Groups, and News: the layout of these screens is now uniform.

• All metrics, including the new ‘Active members’ and ‘Pageviews/Member’, are now gathered into one chart.

• Flexible filtering (such as filter on Member list!) and sorting options allow group managers and webmasters to dive deeper into the data and see how the platform is performing.

• Read more about Statistics >

• Note: on big platforms, the first few times you visit Statistics the screen could take some time to calculate

Changelog

In addition, we have made lots of improvements and bug fixes. 

Font

• The default font has been changed from Arial to the device system font.

• If you already use an alternative font, nothing will have changed.

• In case you specifically want Arial as the font on your platform go to: Setup > General > Logo and Colors > Titles and Text and in the Body Font Family field add the following: Arial, sans-serif

Mentions

• Mentions are now correctly displayed on all item pages

• When mentioning someone, more results are shown 

• News articles don't notify non-editors anymore if they are mentioned before the publication date 

• A bug has been fixed where, sometimes, it was possible to mention someone that was not a member of the group the item was in.

Appointments and Events

• Removing a recurring appointment instance is now possible via the Calendar widget. Click on the link in the calendar widget and choose Delete to delete the instance

• We've made the unregister link on the events page more visible 

• Repeating appointments would sometimes not appear in external calendars (via iCal). This has been fixed. 

• A bug has been fixed where an appointment reminder email would be sent even if you didn't participate 

• A bug has been fixed where members would still be able to create appointments by clicking in the calendar, even though adding appointments was disabled

• Some bugs were fixed when saving changes to appointments with a large number of attendees 

Items

• The bookmarklet (see Help > Bookmarklet), which allows you to quickly share web links in groups, has been improved and now has the option to add the title and add tags. 

• Videos in status updates now have a download button.

• If you like or dislike an item, this is now better visible to yourself: the icon becomes solid 

• The option to add a 'Heading 1' (H1) has been removed from the rich text editor, because of accessibility reasons

• We now use the default browser method for picking times and dates. This ensures a more accessible experience for all users and improves the experience on mobile platforms. Refer to the manual of your browser if you have questions.

• There is now a better message for users, indicating whether a survey is public 

• A bug has been fixed where special characters were broken in file names, if a ZIP was downloaded 

• A bug has been fixed where sometimes wrong folders would be shown when moving items 

• Clicking on a response notification of an item now redirects to the comment, rather than the top of the page 

• Exporting surveys to XLS now uses the correct cell type for time and date.

• A bug has been fixed where incoming e-mails would be shown in the timeline of a group, even though this was supposed to be hidden 

• Hyphenation has now been enabled, which improves the layout when very long words or URLs are used 

• News portal editors now have permission to edit replies and comments to news articles 

Setup

• Forms and item templates now have a duplication option 

• Webmaster user export now includes the external ID 

• System events now log member changes in a group (members added/deleted in a group, member permissions changed in a group)

• A bug has been corrected where webmasters were unable to change a members email address on SAML domains 

• A bug has been fixed where sometimes the registration link would be shown on the login page, even though this was disabled on the platform

• A bug has been fixed where new members sometimes would not go through the activation wizard but immediately would go to the portal or start page.

• A bug has been fixed where member export in groups didn't contain members in member lists 

• A bug has been fixed in the Members module in Setup, where filtering on a group would not work correctly 

More

• The performance of the All Groups page has been improved 

• The performance of the Task manager pages are improved

• The birthday widget had a cap of 8 birthdays; this cap has now been removed. 

• There is now a better message for users, in case they are locked out because of multiple wrong password entries 

• A bug has been fixed where login pages with a lot of text could have two scrollbars instead of one 

• A bug has been fixed where a notification would be sent with the wrong text after a member requested access to a group 

• Some translations are fixed on the platform and in the emails 

Viadesk API

• The Viadesk API documentation for developers has been moved to support.viadesk.com

• A bug is fixed in the News API, where trying to update an existing article would result in a new news article 

• There is a new Page API